TOT in Adventure Tourism

  • June 19, 2022
  • Ian Wall

Training of Trainers in Adventure Tourism

One of KEEP’s main elements within its Mission Statement is focused on Porter and grass-root guide welfare. Within this sector, KEEP not only runs the Porter Clothing Centre, and community programs but also a wide range of training initiatives designed to provide a better understanding of the environment in which the porters work. This improves their risk awareness and assessment capabilities, which, in turn, enhances the experience the trekkers have while trekking in Nepal.

People of all ages learn in different ways, through watching videos, role-play, lectures, activities, group discussions, and doing presentations, therefore it is important that trainers deliver their topics in a variety of ways to meet the participants learning styles.

The program was planned to run over three years and to deliver training to over 600 porter/guides. KEEP managed to deliver the first program but then due to the pandemic and the financial impact on tourism word wide the sponsor was unable to meet their commitments for the second and third years.

As a result of the pandemic future visitors to Nepal participating in adventure tourism activities, (mountain biking, trekking, kayaking, rafting, paragliding, etc) will expect a better and more professional service from the Nepalese agency staff in order to meet their expectations.

This program is designed to help experienced guides to lead training within individual agencies by providing the opportunities to develop more effective teaching techniques that will enhance the learning process of those in-house staff being taught, thus enabling them to be in a better place to meet and deliver client’s expectations.

This program is not based on delivering hard technical skills, agencies are in a better place to deliver those skills in-house. This program was specifically designed to give Agency staff the tools to deliver effective training/teaching for the soft skills of adventure tourism. The course was designed to make staff better teachers.

Over the last 14 years KEEP training programs have been delivered, in the main, in English, and by me. It was obvious that many of the porters and guides attending these programs only possessed basic English language skills and consequently, much of the information presented was beyond their understanding. One of the major issues for this happening is that I do not speak Nepali and that I provided training on a voluntary basis while experienced Nepali-speaking practitioners demanded a substantial fee. It was essential that if KEEP was to deliver effective training this must be conducted in Nepali and if the Nepali trainers demanded payment then KEEP required additional funding.

In 2019, KEEP secured a significant donation in order to run this initiative and train experienced guides to teach, and also to pay them a tentative amount. The Training of Trainers program was designed around developing effective teaching practices not technical trekking and mountaineering skills, as the potential trainers were required to have at least 5 years of experience in a professional capacity.

Criteria for participations who will be potential trainers –

  • A minimum of 5 years of leadership experience
  • A minimum of leading 15 recognized trips within their own sector of expertise
  • The submission of a short letter of application, authorized with the company logo
  • A small training fee is payable in advance by those accepted on the course
  • Outline Program 10 days, 9.30 – 4.30 per day with lunch and all learning materials

Date Time

Topic

Activity /Focus

Resources

Staff

1 June 9.30hrs

 

 

 

 

 

 

 

 

12.30 – 13.00hrs

LUNCH

 

 

 

 

 

 

 

 

 

 

Finish 16.30hrs

Arrival and Registration

Overview of the Program/Goals

Experience

Knowledge

 

Introductions

 

 

Reinforce introductions

 

Elements of Teaching & Learning

role-play

posters

flashcards

real situations (case studies)

discussion forums

group interaction.

 

Making Resources

Prioritising learning elements

Sequencing of learning elements

Planning Resources

Relevance of FOCUS

Icebreakers & Energisers

Organisation of venue etc

Qualities of a good AMT Trainer

Reg + tea and biscuits

Hand out Training Resource Manual and how to use it

 

Discuss the importance of experience and knowledge

 

Participants intros

 

Name Games



Lecture based

Refer to the Manual for resources
 


How do we manage this?

Brainstorm

 

 

 

 

 

 

Activity

Hand out Training Resource Manual

 

 

 

Name tags

Balls

 

 

Copy and pens etc

White board

Manual resources

 

 

 

 

 

 

White board

 

 

 

 

 

 

2 June 10.00hrs

12.30 – 13.00hrs

LUNCH

Finish 16.30hrs

Understanding why Visitors come to Nepal

Understanding client expectations

Roles and Responsibilities

Handling Expectations of all

Risk Assessment

 

Brainstorm / Discussion

 

 

 

 

 

Brainstorm / discussion

White board

 

 

 

 

 

White board

 

 

 

 

 

 

3 June 10.00hrs

 

 

12.30 – 13.00hrs

LUNCH

 

 

Finish 16.30hrs

Types of Leadership

Autocratic / Democratic

Client Readiness

Managing specific hazards

Cross Cultural Shock

AMS

Directing, Coaching, Supporting & Delegating

Handling Complaints

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4 June 10.00hrs

 

 

12.30 – 13.00hrs

LUNCH

 

 

 

Finish 16.30hrs

Weather

  • Global Warming Climate Change
  • How is Climate Change effecting Nepal?
  • Prevailing winds
  • Rain Cycle /Clouds
  • Flash card Activity
  • Precipitation activity
  • Thunderstorms
  • Rain Shadow areas
  • Weather forecasts
  • High / Low pressure systems
  • Altitude affected weather

 

White board

 

 

 

 

 

 

  • Flash cards
  • Electric Kettle cold glass
  • Laptop

 

 

 

 

 

 

5 June 10.00hrs

 

12.30 – 13.00hrs

LUNCH

 

Finish 16.30hrs

Navigation Maps

 

 

 

 

 

Navigation Compass

  • Introducing Maps
  • What is a map
  • Activity – draw a map
  • Understanding maps
  • Contours
  • Best Trekking map
  • What is a compass
  • Activity Blindfold bearing direction
  • Using a compass to navigate

 

  • Maps
  • Graph paper
  • Large potatoes
  • Different scale maps
  •  
  • Compasses
  • Blind folds

 

 

 

 

 

 

6 June 10.00hrs

 

Pkt lunch

Practical Map and Compass day

Kakani

  • Transport
  • Map
  • Compasses
  • Pkt lunch

 

 

 

 

 

 

7 June 10.00hrs

 

12.30 – 13.00hrs

LUNCH

 

Finish 16.30hrs

The Environment

  • Geology
  • Geography
  • Political Geography (Zones)
  • Formation of the Himalaya
  • Earthquakes Landslides
  • Avalanches

 

 

 

 

 

 

 

8 June 10.00hrs

General Knowledge

  • History of Nepal (brief)
  • Flora and Fauna / Herbal remedies
  • Culture and Religion
  • Gender Issues

 

 

 

 

 

 

 

 

9 June 10.00hrs

General Knowledge

  • The Development of Sustainable Tourism in Nepal
  • Adventure mountain Tourism in Nepal
  • The Challenge of being a Mountain Tourism Guide in Nepal

 

 

 

 

 

 

 

10 June 10.00hrs

General Knowledge

  • Meeting Client Expectations through interaction of Fact and Story telling
  • Leadership
  • Risk Assessment

 

 

 

 

 

 

 

11 June 10.00hrs

General Knowledge

  • Conflict Resolution
  • Dealing with Risk
  • What Makes a Good Mountain Tourism Leader?
  • Leadership Skills

 

 

 

 

 

 

 

12 June 10.00hrs

General Knowledge

  • Managing Expectations
  • Conflict Resolution with WOW
  • Giving Feedback
  • Directing, Coaching, Supporting and Delegating

 

 

 

 

 

 

 

13 June 10.00hrs

Resource Making

 

 

 

 

 

 

 

 

14 June 10.00hrs

Resource Making

 

 

 

 

 

 

 

 

 

By: Ian Wall 
KEEP International CEO